Frequently Asked Questions

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Frequently Asked Questions

Find answers to the most common questions about our products and services.

The Borealis membership is a monthly plan that allows cleaning businesses to access professional cleaning products and cleaning supplies in Dallas–Fort Worth at preferred pricing. Depending on your membership level, it also includes scheduled deliveries and exclusive benefits. Each month you can request Borealis products within the benefits included in your membership.

Each plan is designed for different levels of operation within cleaning businesses:

Essential: ideal for growing businesses that need easy access to professional cleaning products and cleaning supplies with monthly delivery.

PRO: designed for active cleaning companies looking for better pricing, inventory priority, and loyalty benefits.

Elite: created for larger operations that require commercial cleaning supplies, scheduled deliveries, volume pricing, and priority support.

No. Borealis memberships operate on a monthly basis, allowing businesses to adjust or upgrade their plan depending on their operational needs and their usage of professional cleaning products.

You can place orders quickly and easily through Borealis WhatsApp at no additional cost. Our team will help confirm your order and coordinate the delivery of your cleaning products and cleaning supplies.

Yes. All plans include monthly delivery of Borealis cleaning products. Elite members can also schedule additional deliveries depending on their operational needs.

Yes. You can upgrade or adjust your membership when your business requires a larger volume of cleaning supplies, better pricing, or additional benefits.

Borealis PRO and Elite members receive priority access when high-demand cleaning products are limited, helping ensure their business always has access to essential supplies.

Yes. With the Borealis Essential plan you can select the cleaning products you need up to the value of your plan. In the other plans, you can also choose the products that best fit your operation and your professional cleaning needs.