Privacy policy

Privacy Policy

Last Updated: April 16, 2026

1. Overview

This Privacy Policy describes how Borealis LLC (“Borealis,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you access or use our website, products, and services (collectively, the “Services”).

This Policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other similar state laws.

2. Acceptance of This Policy

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree, you must discontinue use of the Services.

3. Information We Collect

a. Information You Provide

We may collect the following personal information:

  • Full name

  • Company name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

b. Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Referring URLs

  • General geographic location

c. Information from Third Parties

We may receive information from:

  • Payment processors

  • Analytics providers

  • Marketing and advertising partners

4. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our Services

  • Process transactions and fulfill orders

  • Communicate with you (including updates and promotions)

  • Improve our website and services

  • Detect and prevent fraud or security issues

  • Comply with legal obligations

5. Sharing of Information

We may share your information with:

a. Service Providers

Third parties that assist us with:

  • Payment processing

  • Hosting services

  • Data analytics

  • Marketing and communications

b. Legal Requirements

We may disclose information if required by law or to protect our legal rights.

c. Business Transfers

In connection with a merger, sale, or acquisition of company assets.

We do not sell your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve the website

  • Analyze traffic and usage

  • Personalize user experience

  • Deliver relevant advertisements

You can manage cookies through your browser settings.

7. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of targeted advertising

To exercise these rights, contact us at:
📧 sales@borealisproclean.com

We will respond in accordance with applicable laws.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

9. Data Security

We implement commercially reasonable security measures to protect your personal information.

However, no method of transmission over the Internet is completely secure.

10. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions.

By using our Services, you consent to such transfers.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

12. Third-Party Services

Our Services may include links or integrations with third-party services.

We are not responsible for their privacy practices.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated date.

14. Contact Information

Borealis LLC
📍 4653 Nall Rd., Farmers Branch, TX 75244
📧 sales@borealisproclean.com

15. Additional Rights for California Residents (CCPA/CPRA Notice)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

a. Right to Know

You have the right to request that we disclose:

  • The categories of personal information we collect

  • The sources from which the information is collected

  • The purpose for collecting or sharing the information

  • The categories of third parties with whom we share information

b. Right to Access

You may request access to the specific pieces of personal information we have collected about you.

c. Right to Delete

You may request that we delete your personal information, subject to certain legal exceptions.

d. Right to Correct

You have the right to request correction of inaccurate personal information.

e. Right to Opt-Out of Sale or Sharing

We do not sell your personal information.

However, you may still have the right to opt out of certain types of data sharing for targeted advertising purposes.

f. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

g. How to Exercise Your Rights

To exercise any of these rights, please contact us at:

📧 sales@borealisproclean.com

We may need to verify your identity before processing your request.

h. Authorized Agents

You may designate an authorized agent to make requests on your behalf, subject to verification.

i. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy or as required by law.

16. Additional U.S. State Privacy Rights (Including Texas)

If you are a resident of certain U.S. states, including Texas, Colorado, Virginia, Connecticut, Utah, and others, you may have additional privacy rights under applicable state laws.

Your Rights May Include:

  • The right to confirm whether we are processing your personal data

  • The right to access your personal data

  • The right to correct inaccuracies

  • The right to request deletion of your personal data

  • The right to opt out of targeted advertising

  • The right to opt out of profiling or automated decision-making (if applicable)

Exercising Your Rights

To exercise your rights, please contact us at:

📧 sales@borealisproclean.com

We will respond within the timeframes required by applicable law.

Appeals Process

If we deny your request, you may have the right to appeal our decision by contacting us again with the subject line:
“Privacy Request Appeal”

We will not discriminate against you for exercising your rights.